Analyst II - Tech Delivery job opportunity at Bank Of America.

Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor. This is an exciting opportunity to join Enterprise Payments Technology (EPT) and be part of a dynamic and fun team with amazing leadership. EPT is a global payments team which provides a wide range of financial platforms and services. EPT is made of core payment business technology functions including Merchant Solutions, Card Issuing, Digital Wallets, Transfers, Liability Payments and Settlement. EPT facilitates the movement of roughly $693 trillion through the processing of approximately 18.8 billion transactions a year to more than 66 million consumer/small business relationships and 2 million wealth management clients.