Assets Operations Senior Specialist II job opportunity at Wise.



Wise Assets Operations Senior Specialist II
Requires: 2-years - XP
Pattern: full-time
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The Assets Operations Senior Specialist's role is to support the Assets product team as a representative of the Payment Operations organisation in the United States - to ensure that new and current products, features and processes scale efficiently and securely. Here’s how you’ll be contributing to the Operations Team Provide daily support to the stakeholders involved in the launch, maintenance and improvement of products owned by Assets; Maintain consistent and high level execution of recurring responsibilities within the Assets domain; Work with Banking, Treasury, product managers and engineers of multiple teams to find solutions and opportunities for process optimisation; Coordinate new products/partners set-up, testing and launches from operational side; Coordinate central changes - communicate with Payment Operations teams, collaborate with stakeholders in - and outside of the organisation (from Finance to Compliance and beyond); Own training, communication and documentation of the Assets Operations domain; Act as the first level escalation point on the cases and crisis level within own area, handling incidents in your area of expertise; Act as first point of contact for global products in Payments Operations organisation as well as Product teams.